Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mayra Serna

Mayra Serna

April 1, 2026

5  out of  5
rating by Mayra Serna
"Excelente servicio 👍 Gracias"
Profile photo of Mary Sandoval

Mary Sandoval

March 26, 2026

4  out of  5
rating by Mary Sandoval
"My experience with Shad is amazing he is very helpful and great person and always there when I need help Shad is a go to when you need something to be done and very helpful thank you Shad"
We responded:
" Mary, thank you for the kind words! I’m really glad to hear you’ve had such a great experience working with Shad. He truly cares about helping people and being there when it matters, so I know this will mean a lot to him. We really appreciate your support, and we’re always here whenever you need us! – Eric"
Profile photo of Antoinette Bustillo

Antoinette Bustillo

March 20, 2026

5  out of  5
rating by Antoinette Bustillo
"Daniel Favela and Eric Gibson have been extremely helpful with my policy, may it be clarifying what the policy entails or making changes to my policy and ensuring it fits my needs. They are so prompt in responding to my inquiries."
We responded:
"Antoinette, thank you for your kind review! I’m thrilled to hear that Daniel and I were able to provide the support you needed and answer your questions promptly. We always aim to make sure your policy meets your needs, and it means a lot to hear your feedback. We truly appreciate you choosing to work with us! – Eric"
Profile photo of Liz Gomez

Liz Gomez

March 19, 2026

5  out of  5
rating by Liz Gomez
"Daniel, thank you so much for your great work. You were kind, professional, and really took your time to make sure everything was done right. I truly appreciate it!"
We responded:
"Liz, thank you for sharing your experience! I’m delighted to hear that Daniel was so attentive, professional, and took the time to make sure everything went smoothly. Your recognition means a lot, and I’ll be sure he knows how much you appreciated his effort. We’re grateful to have customers like you! – Eric"
Profile photo of Sadia Garcia

Sadia Garcia

March 17, 2026

5  out of  5
rating by Sadia Garcia
"Excelente atención, siempre dispuestos a escuchar y negociar las mejores ofertas para nosotros los clientes. Debo resaltar en especial el trabajo y esmero de mi agente el señor Baltazar."
We responded:
"Sadia, ¡Muchas gracias por su comentario! Nos alegra saber que recibió una excelente atención y que nuestro equipo estuvo dispuesto a escuchar. Agradecemos especialmente que destaque el trabajo y dedicación de Baltazar, con gusto le haremos llegar su reconocimiento. ¡Gracias por elegirnos! – Eric"
Profile photo of Estela Brown

Estela Brown

March 17, 2026

5  out of  5
rating by Estela Brown
"Thank you, Spencer! Your professional attitude and patience is now saving me money. You deserve a raise!"
We responded:
"Thank you for the kind review, Estela! I’m glad Spencer could be helpful and provide the support you needed. We really appreciate you taking the time to share your experience. It means a lot to our team! – Eric"
Profile photo of Chiikinkira

Chiikinkira

March 13, 2026

5  out of  5
rating by Chiikinkira
"Baltazar was absolutely amazing to work with! He helped us find the best insurance price available on the market and made the entire process smooth and stress-free. What really stood out was his professionalism and patience while explaining all the options to us. His bilingual skills were incredibly helpful because he was able to clearly include my husband in the conversation and make sure we both fully understood everything. That level of communication made a big difference for our family. If you’re looking for someone knowledgeable, trustworthy, and truly dedicated to helping you get the best deal, I highly recommend Baltazar. Thank you for such great service!"
We responded:
"Hello, thank you for your kind review! I’m thrilled to hear that Baltazar was able to make the process smooth and clear for both you and your husband. We take pride in providing professional, patient service and making sure every customer understands their options. We really appreciate you taking the time to share your experience and your recommendation means a lot to our team. – Eric"
Profile photo of Amber Morin

Amber Morin

March 5, 2026

5  out of  5
rating by Amber Morin
"John was awesome!"
We responded:
"Amber, we’re thrilled to hear John made such a positive impression! Thank you for sharing your experience and for recognizing the effort our team puts in to make things easy and clear. We really appreciate your feedback. – Eric"
Profile photo of Deborah Aubin

Deborah Aubin

March 2, 2026

5  out of  5
rating by Deborah Aubin
"Yuliana is “my person” at State Farm. She is efficient and kind."
We responded:
"Thank you for sharing your experience, Deborah! I’m so glad to hear that Yuliana has been able to provide efficient and kind service. It’s wonderful to know she’s made such a positive impact for you. – Eric"
Profile photo of Loretta Woods

Loretta Woods

February 27, 2026

5  out of  5
rating by Loretta Woods
"Shad has been a great helper and has a lot patience!"
We responded:
"Loretta, thank you for your feedback! I’m glad to hear that Shad was able to assist you and that his patience made the insurance experience a positive one. We appreciate you taking the time to share your experience. – Eric"
Profile photo of Kris Keating

Kris Keating

February 27, 2026

5  out of  5
rating by Kris Keating
"I’ve had the pleasure of working with Matt a few times now. Hands down rockstar. If you have questions or need help with policy stuff Matt is for sure the man to go to! He’s modest and says they have a whole team.. but trust me Matt is the man."
We responded:
"Kris, thank you for your kind words. I’m thrilled to hear that Matt has been able to provide such helpful and knowledgeable service. We’re proud of his dedication and the support he provides, and it means a lot to hear how much you appreciate his efforts. – Eric"
Profile photo of Ana Garza

Ana Garza

February 26, 2026

5  out of  5
rating by Ana Garza
"Pedro was very helpful and informative and answered all my questions. I remain a satisfied State Farm customer of Eric Gibson State Farm Insurance Agent."
We responded:
"Ana, thank you for your review. I’m glad to hear that Pedro was able to assist you and answer all of your questions. We’re grateful to have you as a satisfied customer and appreciate your continued support of our office! – Eric"
Profile photo of DZ Duke

DZ Duke

February 26, 2026

5  out of  5
rating by DZ Duke
"I had a great experience working with Baltazar. He took the time to walk me through the different types of insurance coverages and clearly explained each coverage tier in a way that actually made sense. I learned a lot during our conversation and never felt rushed or pressured. He’s knowledgeable, patient, and genuinely friendly. If you’re looking for someone who will make the process easy to understand, I highly recommend Baltazar."
We responded:
"Thank you for your kind review. I’m thrilled to hear that Baltazar was able to walk you through your insurance options clearly and make the process easy to understand. We’re proud of his knowledge, patience, and friendly approach, and it means a lot to hear that you felt supported every step of the way. We truly appreciate your recommendation! – Eric "
Profile photo of Valerie R

Valerie R

February 25, 2026

5  out of  5
rating by Valerie R
"I’ve had a great experience with State Farm and working with Baltazar. He’s provided excellent service and helped me get auto, personal article, and rental insurance! When I had an accident and was hit by an uninsured motorist a few months ago everything was seamless and State Farm covered everything I needed plus a rental car while my vehicle was being repaired. Nothing but great things to say about this agency and Baltazar!"
We responded:
"Valerie, thank you for sharing your experience. I’m glad to hear that Baltazar was able to provide excellent service and assist with your insurance needs. We’re also happy everything went smoothly after your accident and that we could support you throughout the process. It means a lot to us to hear such positive feedback, and we truly appreciate you being part of our State Farm family! – Eric"
Profile photo of Gina Shepherd

Gina Shepherd

February 25, 2026

5  out of  5
rating by Gina Shepherd
"Spoke with Shad and Steven both very nice and helpful I have been with state farm since jd bruce had the office on vista then tom clay took it over and I will say Shad is the most professional and helpful person state farm has ever had !!!!!"
We responded:
"Gina, thank you for your kind words. We’re thrilled to hear that Shad and Steven were able to assist you and provide such a positive experience. It means a lot to know that, after all these years, you’ve found our team professional and helpful. We truly appreciate your loyalty! – Eric"
Profile photo of da a johnson

da a johnson

February 25, 2026

5  out of  5
rating by da a johnson
"Shad was great and helped set up DSS. Reviewed my Life policy. Thank"
We responded:
"Thank you for your review. I’m glad to hear Shad was able to assist you and review your life policy. We appreciate you taking the time to share your experience and are always here if you need anything further. – Eric"
Profile photo of Maryann Hernandez

Maryann Hernandez

February 24, 2026

5  out of  5
rating by Maryann Hernandez
"Wow. Kara contacted me to see if we could get better insurance rates. And wow, I was beyond blessed to get her help! I was paying $600 A month with progressive. And this is no comercial but now im paying about $440 a month with state farm, this also includes life insurance for my self! This helps so much. Every dollar I can save means I can spend it on my kids instead of bills."
We responded:
"Hello Maryann, thank you for your review. I’m glad to hear Kara was able to assist you. We appreciate you taking the time to share your experience and are always here if you need anything further. – Eric"
Profile photo of Ali Haija

Ali Haija

February 23, 2026

5  out of  5
rating by Ali Haija
"Shad is amazing,I have all my vehicles insured with him he always helps me out when needed, my questions always answered promptly and he simplifies things for me. I like that"
We responded:
"Ali, thank you for your kind words! I’m glad to hear Shad has been helpful and makes things simple and clear for you. We always aim to be responsive and supportive, and it’s great to know it’s making a difference for you! We’re always here to help with your insurance needs. - Eric"
Profile photo of Elizabeth Cutbirth

Elizabeth Cutbirth

February 23, 2026

5  out of  5
rating by Elizabeth Cutbirth
"Wow! I've been a State Farm customer for 50 years at the same office through two different owners. When my agent passed away I was transferred to Eric Gibson’s office. Everyone has been very kind. Today I called and to my surprise Pedro who use to work for my agent Tom Clay is now working for my new agent. It was so heartwarming to hear his voice and for him to know who we were! Pedro is the most helpful agent I have every had the Privilege of dealing with over the last 50 years. Thank you Eric Gibson for having Pedro at your office to help my husband and me with our ins coverage. He's the “BEST”."
We responded:
"Thank you for sharing your experience, Elizabeth! It’s truly heartwarming to hear how Pedro could reconnect with you and provide the support you’ve come to expect over the years. We’re proud to have him on our team, and it means a lot to know he made such a positive impact. We’re grateful for your loyalty and for allowing us to assist you and your husband with your insurance needs! – Eric"
Profile photo of Mark Davenport

Mark Davenport

February 20, 2026

5  out of  5
rating by Mark Davenport
"Spencer Cochran is a great agent and I highly recommend him."
We responded:
"Thank you for the recommendation, Mark! I’m glad to hear you had a positive insurance experience with Spencer. We’re proud to have him on the team and appreciate you sharing your feedback! – Eric"
Profile photo of Amanda Balderas

Amanda Balderas

February 18, 2026

5  out of  5
rating by Amanda Balderas
"Everyone at Eric Gibson State Farm is so lovely and helpful! Today I was had the pleasure of having Amjad help me take care of everything I needed to take care of. Thank you so much Amjad!"
We responded:
"Amanda, Thank you for this great feedback! Issac is awesome and we're grateful for your business! - Eric"
Profile photo of Salomon Aguayo

Salomon Aguayo

February 9, 2026

5  out of  5
rating by Salomon Aguayo
"EL SR BALTASAR ME EXPLICO MUY BIEN , FUE MUY CORDIAL Y SU TRATO MUY ESPECIAL ,GRACIAS."
We responded:
"Salomon, ¡Muchas gracias por tus palabras! Me alegra saber que Baltasar te explicó todo claramente y te brindó un trato tan cordial y especial. Le haremos llegar tus amables comentarios. – Eric"
Profile photo of Claudia Quintanilla

Claudia Quintanilla

February 7, 2026

5  out of  5
rating by Claudia Quintanilla
"TUVE UNA CITA CON MI AGENTE JOHN.... Y ME TRATÓ MUY BIEN... ME EXPLICÓ MUY BIEN ACERCA DE LA ASEGURANZA Y DE MI SEGURO DE VIDA... TUVE MUY GRATA EXPERIENCIA"
We responded:
"Claudia, ¡Muchas gracias por tus palabras! Me alegra mucho saber que John te brindó una atención excelente y que te explicó todo claramente sobre tu seguro. Nos encanta saber que tu experiencia fue tan positiva, y le pasaremos tus amables comentarios a John. – Eric"
Profile photo of Eduardo Loaiza

Eduardo Loaiza

February 5, 2026

5  out of  5
rating by Eduardo Loaiza
"Baltazar gave us a great quote very considerate"
We responded:
"Thank you for your kind reviews, Eduardo! I’m glad to hear Baltazar was helpful and considerate throughout your experience. We’ll be sure to pass along your feedback to him. – Eric"
Profile photo of Socorro A

Socorro A

February 5, 2026

5  out of  5
rating by Socorro A
"After the passing of our insurance agent, our insurance was sent to Eric‘s agency. In the renewal process, there Was an issue that was out of the agencies’ hands however Matt stepped in, was in communication with me every day until the issue was corrected. It’s people like Matt that gives State Farm good ratings."
We responded:
"Thank you for sharing your experience, Socorro. I’m so glad Matt was able to step in and support you every step of the way during the renewal process. His dedication and communication make a big difference, and we’re thrilled to hear it had such a positive impact. We truly appreciate your kind words! – Eric"