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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jodi Fenner

August 24, 2026

5  out of  5
rating by Jodi Fenner
"I had the pleasure of working with Kara, and she truly went above and beyond for me! She made the whole process of getting set up with Allstate so quick and easy—I had my account ready to go the very next day! 🙌🏼

She was super sweet, helpful, and made everything completely stress-free (which is a miracle when it comes to insurance 😂). I highly recommend Kara to anyone looking for someone who actually makes insurance a pleasant experience! 🤍"
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Jodi Fenner

August 24, 2026

5  out of  5
rating by Jodi Fenner
"I had the pleasure of working with Kara, and she truly went above and beyond for me! She made the whole process of getting set up with Allstate so quick and easy—I had my account ready to go the very next day! 🙌🏼

She was super sweet, helpful, and made everything completely stress-free (which is a miracle when it comes to insurance 😂). I highly recommend Kara to anyone looking for someone who actually makes insurance a pleasant experience! 🤍"
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Javier Garibay

August 19, 2026

5  out of  5
rating by Javier Garibay
"​Kara was absolute pleasure to work with! She is an incredible listener, super patient, and took the time to answer all of my questions without ever making me feel rushed. If you're looking for an insurance agent who genuinely cares and makes the process easy, I highly recommend Kara!"
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Javier Garibay

August 19, 2026

5  out of  5
rating by Javier Garibay
"​Kara was absolute pleasure to work with! She is an incredible listener, super patient, and took the time to answer all of my questions without ever making me feel rushed. If you're looking for an insurance agent who genuinely cares and makes the process easy, I highly recommend Kara!"
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deborah martinez

August 12, 2026

5  out of  5
rating by deborah martinez
"Shad was with Tom Clay (may he rest in Peace). He moved to Eric G and is always so efficient, knowledgeable, kind nd patient no matter how many questions we ask. Shad is the best."
We responded:
"Deborah,

Thank you so much for your kind words! It's wonderful to hear that Shad has been able to provide you with efficient, knowledgeable, and patient service. We're thrilled to have him as part of our team and are glad he could assist you with your insurance needs. If you ever have more questions or need further assistance, don't hesitate to reach out.

- Eric"
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deborah martinez

August 12, 2026

5  out of  5
rating by deborah martinez
"Shad was with Tom Clay (may he rest in Peace). He moved to Eric G and is always so efficient, knowledgeable, kind nd patient no matter how many questions we ask. Shad is the best."
We responded:
"Deborah,

Thank you so much for your kind words! It's wonderful to hear that Shad has been able to provide you with efficient, knowledgeable, and patient service. We're thrilled to have him as part of our team and are glad he could assist you with your insurance needs. If you ever have more questions or need further assistance, don't hesitate to reach out.

- Eric"
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Mark

August 12, 2026

5  out of  5
rating by Mark
"Hey Eric, I just wanna let you know this is Mark Psencik! I am very happy with the service that you’ve given me! Very pleased with the young gentleman that you have working for you I talked to Shad! I’ve been real busy so I had to Give another card to set up auto pay! You give me good service great service good prices and I think I’ve been with you almost a year maybe a little bit more so they’re doing great your guys I haven’t spoken to a lady or not but your guys are doing super job. Just wanna let you know have a great day, brother.!"
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Mark

August 12, 2026

5  out of  5
rating by Mark
"Hey Eric, I just wanna let you know this is Mark Psencik! I am very happy with the service that you’ve given me! Very pleased with the young gentleman that you have working for you I talked to Shad! I’ve been real busy so I had to Give another card to set up auto pay! You give me good service great service good prices and I think I’ve been with you almost a year maybe a little bit more so they’re doing great your guys I haven’t spoken to a lady or not but your guys are doing super job. Just wanna let you know have a great day, brother.!"
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Tony

August 7, 2026

5  out of  5
rating by Tony
"I made a claim for replacement of my roof. The very next day, I received communications from State Farm and set up an appointment for the claims adjuster to come by. Mary stopped by to investigate the claim. After confirming the damage, a check was immediately issued. Mary took the time to explain, step by step, exactly what was going on.
Eric Gibson’s entire Team (Thomas, Shad and, of course, Eric) were sensational; I really appreciated the follow-up. I’ll never go anywhere else. Like the commercial states: “Like a good neighbor, State Farm is there”…"
We responded:
"Tony,

Thank you so much for sharing your wonderful experience with our office! It's fantastic to hear that your roof claim process went smoothly and that Mary was able to assist you every step of the way. We're thrilled that our team, including Thomas, Shad, and myself, could provide the support and follow-up you appreciated. We're grateful for your kind words and are delighted to have you as part of our community.

Eric"
Profile photo of Tony

Tony

August 7, 2026

5  out of  5
rating by Tony
"I made a claim for replacement of my roof. The very next day, I received communications from State Farm and set up an appointment for the claims adjuster to come by. Mary stopped by to investigate the claim. After confirming the damage, a check was immediately issued. Mary took the time to explain, step by step, exactly what was going on.
Eric Gibson’s entire Team (Thomas, Shad and, of course, Eric) were sensational; I really appreciated the follow-up. I’ll never go anywhere else. Like the commercial states: “Like a good neighbor, State Farm is there”…"
We responded:
"Tony,

Thank you so much for sharing your wonderful experience with our office! It's fantastic to hear that your roof claim process went smoothly and that Mary was able to assist you every step of the way. We're thrilled that our team, including Thomas, Shad, and myself, could provide the support and follow-up you appreciated. We're grateful for your kind words and are delighted to have you as part of our community.

Eric"
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Claudia Prieto Cortez

August 6, 2026

5  out of  5
rating by Claudia Prieto Cortez
"Quiero agradecer a Baltazar por su ayuda y explicar con paciencia sobre el seguro de mi auto"
We responded:
"Claudia,

¡Muchas gracias por compartir tu experiencia! Nos alegra saber que Baltazar pudo ayudarte y explicarte con paciencia sobre el seguro de tu auto. Estamos aquí para lo que necesites.

- Eric"
Profile photo of Claudia Prieto Cortez

Claudia Prieto Cortez

August 6, 2026

5  out of  5
rating by Claudia Prieto Cortez
"Quiero agradecer a Baltazar por su ayuda y explicar con paciencia sobre el seguro de mi auto"
We responded:
"Claudia,

¡Muchas gracias por compartir tu experiencia! Nos alegra saber que Baltazar pudo ayudarte y explicarte con paciencia sobre el seguro de tu auto. Estamos aquí para lo que necesites.

- Eric"
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Shelley Wall

July 29, 2026

5  out of  5
rating by Shelley Wall
"Steven Martinez at Eric Gibson State Farm provides truly exceptional customer service. He is kind, professional, and always responds promptly. Steven consistently goes above and beyond to answer questions, solve problems, and make sure his customers feel comfortable and well taken care of throughout the insurance process.

His thoroughness, attention to detail, and genuine commitment to customer satisfaction make everything easy and stress-free. It’s rare to find someone so dedicated and knowledgeable. Steven is an absolute gem and one of the best service professionals I’ve ever worked with in the insurance industry. I highly recommend him to anyone looking for outstanding service and peace of mind."
We responded:
"Shelley,

Thank you so much for your wonderful review! It's fantastic to hear about your positive experience with Steven. Providing exceptional customer service and ensuring our customers feel comfortable and well taken care of is our top priority. We're thrilled that Steven's dedication and professionalism made your insurance process easy and stress-free. Your recommendation means a lot to us, and we're grateful to have you as part of our community.

- Eric"
Profile photo of Shelley Wall

Shelley Wall

July 29, 2026

5  out of  5
rating by Shelley Wall
"Steven Martinez at Eric Gibson State Farm provides truly exceptional customer service. He is kind, professional, and always responds promptly. Steven consistently goes above and beyond to answer questions, solve problems, and make sure his customers feel comfortable and well taken care of throughout the insurance process.

His thoroughness, attention to detail, and genuine commitment to customer satisfaction make everything easy and stress-free. It’s rare to find someone so dedicated and knowledgeable. Steven is an absolute gem and one of the best service professionals I’ve ever worked with in the insurance industry. I highly recommend him to anyone looking for outstanding service and peace of mind."
We responded:
"Shelley,

Thank you so much for your wonderful review! It's fantastic to hear about your positive experience with Steven. Providing exceptional customer service and ensuring our customers feel comfortable and well taken care of is our top priority. We're thrilled that Steven's dedication and professionalism made your insurance process easy and stress-free. Your recommendation means a lot to us, and we're grateful to have you as part of our community.

- Eric"
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jeremiah plumber

July 22, 2026

5  out of  5
rating by jeremiah plumber
"Excellent"
We responded:
"Jeremiah,

Thank you so much for your excellent review! We're thrilled to hear that you had a positive experience with our office. If you ever have any questions or need assistance with your insurance, feel free to reach out. We're here to help!

- Eric"
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khawaja junaid

July 17, 2026

5  out of  5
rating by khawaja junaid
"Hey viewers I had a great experience with John at State Farm. He did an outstanding job, professional, knowledgeable, and took the time to answer all of my questions. He made the entire process smooth and stress-free, and I truly appreciated his excellent customer service. I highly recommend John to anyone looking for an insurance agent who genuinely cares about helping his clients. Thank you for the great service!"
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Brenda Bosire

July 16, 2026

5  out of  5
rating by Brenda Bosire
"I spoke with Zach and he was so patient, I didn’t know many things, he helped me understand my options calmly without rushing me! He took his time to get me started and I enjoyed every bit of our conversation! He is funny too😃!"
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Linda Attaway

July 15, 2026

5  out of  5
rating by Linda Attaway
"Best experience ever with insurance and I’m 67 years old. Spencer Cochrane, patient and kind and made sure that I got everything covered adequately. I highly recommend this agency!"
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Jennifer Burnett

July 14, 2026

5  out of  5
rating by Jennifer Burnett
"We were recently able to get better coverage for less money through State Farm. Zach was very helpful and knowledgeable."
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bill burn

July 10, 2026

5  out of  5
rating by bill burn
"I wanted to thank Zach for his outstanding service, and professionalism assisting us with transferring our Insurance to State Farm. He talked us through every step, and was able to get us a better rate from our previous insurance provider with more coverage. Thank you Zach for making the transfer easy for us."
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kimberly munoz

July 7, 2026

5  out of  5
rating by kimberly munoz
"Baltazar was a huge help throughout my process with State Farm. He clearly laid out all my alternatives, patiently answered every question I had, and made the whole experience easy from start to finish. I’d highly recommend him to anyone."
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Sergio Rodriguez

June 12, 2026

5  out of  5
rating by Sergio Rodriguez
"Amazing service from Baltazar!"
We responded:
"Thank you for your kind words, Sergio! I am delighted to hear that you had a positive experience with our office. We are grateful for the opportunity to assist you. Thank you for your support! - Eric "
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Kristen Jacobs

June 10, 2026

5  out of  5
rating by Kristen Jacobs
"Shad has been great to work with over the last couple of years. Thank you for taking care of our family's insurance needs quickly."
We responded:
"Kristen, thank you for your kind words and for allowing us to assist with your family's insurance needs over the years. I'm glad to hear that you have received prompt service and support. We appreciate your feedback and the opportunity to work with you. Thank you for taking the time to share your experience! - Eric "
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Diane Leake

June 4, 2026

5  out of  5
rating by Diane Leake
"We cannot begin to thank Shad Higa enough for the dedication, quick response, and excellent communication he has shown us. Shad has cut through more red-tape and researched so many unanswered questions we've had. He gave us more information in 3 hours than we had received in 3 days of calling 1-800 numbers and being routed and rerouted to so many different departments and offices. Thank you Shad! We look forward to working with you until our current issue has been completely resolved, and though your dedication you have set that path in motion! Your kindness and professionalism has been refreshing in today's environment."
We responded:
"Thank you for the 5-star review, Diane! We appreciate your kind words, and are pleased to know our team’s communication and responsiveness made a difference for you. Thank you for choosing our agency. We’re here whenever you need us! - Eric "
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Tara McDaniel

June 3, 2026

5  out of  5
rating by Tara McDaniel
"I had an excellent experience working with Baltazar at State Farm. He was professional, knowledgeable, and took the time to explain all of my insurance options in a way that was easy to understand. Baltazar was patient with my questions, responsive to my calls and emails, and made the entire process smooth and stress-free.

What stood out most was his genuine commitment to helping me find the right coverage for my needs rather than simply trying to sell a policy. His customer service was outstanding, and I felt confident that my family and I were well protected.

I highly recommend Baltazar to anyone looking for an insurance agent who is trustworthy, attentive, and dedicated to providing exceptional service. Thank you for making the experience so easy!"
We responded:
"Thank you for taking the time to share your experience, Tara! We appreciate your thoughtful feedback and are pleased to hear that you found the process clear and responsive. Thank you for choosing our agency and for your recommendation. We look forward to serving you in the future! - Eric "